Bulk OrderCustomized Solutions for Large Quantity Orders

Eligibility for Return / Exchange

Returns or exchanges will be accepted only if:

• The product received is damaged, defective, or spoiled
• A wrong item has been delivered
• The package is tampered or opened at the time of delivery

Eligibility for Return / Exchange

• Customers must raise a return or exchange request within 24 hours of delivery
• Requests made after 24 hours will not be eligible

Unboxing Proof (Mandatory)

To process your request smoothly, we require:

• A clear unboxing video from start to end
• Photos showing the issue (damaged packaging, wrong item, etc.)

Non-Returnable Items

The following items are not eligible for return or exchange:

• Opened or partially consumed products
• Products damaged due to improper storage after delivery
• Items purchased during sales, discounts, or promotional offers
• Gift packs (unless damaged or incorrect)

Exchange Policy

• Exchanges are allowed only for damaged or incorrect items
• Replacement will be dispatched after quality verification
• Exchange is subject to product availability

Refund Policy

• Approved refunds will be processed within 5–7 business days
• Refunds will be credited to the original payment method
• Shipping charges (if any) are non-refundable

How to Raise a Request

To initiate a return or exchange:

• Email us at [your support email]
• Share your Order ID
• Attach unboxing video/photos
• Mention the issue clearly